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 Here is what our Customers have to say about their Harley-Davidson® Ownership experience here at Cox's Harley-Davidson of Rock Hill.
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"I had a real good experience with the purchase of my 1200 custom sportster. I drove all the way from Blacksburg S.C., about 50 miles), to make this deal. Archie is a great person and will take any offer you make to the sales manager and go to bat for you. The sales manager, Jamie was also great. They both are christian men and are not out to get you. They know that if they try to get over on you that they will have to pay for it in the long run. It was a pleasure doing buisness with these guys at Cox's. I hope that we can keep my feelings about them now and carry them into the future when I return ithe bike for service? I am sure that these guys will honor what they tell you. Sure did make me feel good to deal with the people of Cox's. Thanks for the no hassel dealing!! Jimmy Hambright"
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| By: Anonymous Blacksburg,SC |
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"Purchasing experience was highly professional, all areas of the staff. Strongly recommend to family and friends. "
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| By: Robert Lancaster,SC |
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"I made my purchase at Cox's H-D, Rock Hill, SC and my experience with Charlie House and Jamie Seger was awesome. They worked with me on my finances to get me on the bike of my dreams (a Street Glide). I checked with other dealers in a 300 mile radius and I'm choice with this dealership was well worth the time and research. I've recommended this dealership for the best customer service I've experienced to many of my friends that are considering purchasing a motorcycle. If there are any future purchases I will go to Cox's H-D of Rock Hill, SC first. Thank you guys for your help."
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| By: Tony Clayton,NC |
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"Melissa, the service writer is a joy to work with. She explained what was to be done and gave me an estimated cost. She made sure I understood what was happening. Kip, the tech, did an excellent job and made my clutch release easier. My bike was back as promised. Shaun in parts, the tall guy, I have dealt with a few years as I was keeping an older bike running. He knows his stuff !!! I was looking at a rain suit and the motorclothes sales person ( I didn;t remember her name but she is smoking hot !) came over and answered my questions and advised me on availability of one of the rain suits..Cox's is a motorcycle shop where the staff knows you and are interested in you and your bike. Their customer service is awesome. I won't go anywhere else"
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| By: Steve Lancaster,SC |
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"From the time I walk in the door I was treated very well had a great experince you have a great staff working for you. even months after the sale still feels good to come in & say hello "
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| By: Anonymous catawba,SC |
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"The last time I had been on a motorcycle was almost (40) years ago (as a passenger), though I have been thinking about one for the past several years. I decided to check them out and a friend recommended Cox's where he had gotten his Road King. I met Reggie and after sharing my lack of experience, he recommended the Rider'sEdge course (do it, it helped me feel confident and prepared me for riding). Reggie was on vacation, so I started talking with Jamie. Jamie was fantastic. He worked out the deal, the financing, upgraded parts, etc. He made the experience comfortable and at no time did anyone pressure me. The entire staff, in all departments, are friendly and willing to help. Oh yeah, I picked up my new 2009 Fat Boy on 7/25/09 and I love it. (If Bill gives you your new owners orientation, pay attention, he is very detailed.)"
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| By: Anonymous Tega Cay,SC |
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"I came in a few weeks ago looking for info on adding different pipes to my motorcycle. I first spoke with Amy Brantley and just wanted to say just how great it was to work with her. She was very informative, very knowledgeable, and gave me all of my options (not just the most expensive ones like most sales people do) and in these tough times I appreciated that. After the work was complete I had the privilege to deal with Melissa Littlejohn and Jerod Mumford. They were very helpful and it was a pleasure to deal with them. I was told that during the work I was having done there were a couple of other minor problems the mechanic had found and the took care of it. When I came and picked up my motorcycle I ran into a problem myself. Jerod and 2 mechanics didn't hesitate to help me out. Overall I am extremly satisfied with the way I was treated throughout the whole process and I will not hesitate to do any business I have with your store."
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| By: James York,SC |
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"Jerod Mumford is the by far the best service manager/service advisor any dealership could ever ask for, he will do anything in his power to keep anyone happy and has a great attitude while doing it....keep up the awesome work man!!!"
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| By: G West Lafayette,IN |
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"Pulled off the interstate to check out the place after seeing a billboard.
Absolutely GREAT staff...Carolyn was sweet as sweet can be...and very friendly...even though I was just buying a simple t-shirt.
The Sales staff helped my buddy and answered numerous questions about models and what would suit his needs...without being over bearing.
Great Place!!!!
Thanks Again!"
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| By: Greggory Macon,GA |
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"Came in the look for my first bike in over 20 years and the Jodi and the staff were great. Jodi spent a lot of time going over what bikes they had and she told me about
the new Iron 883 that would be coming in. The next day it came in and she called, and as they say the rest is history. I love the new bike and the sales and service was great."
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| By: Mark Lake Wylie,SC |
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"The Cox team treats me like a member of their family. I have gotten great deals on great bikes, and the after sales service and parts departments always work to make sure I am completely satisfied. Cox is the best Harley dealer I have come across. "
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| By: Steve Fort Mill,SC |
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"My experience with Cox could not have been better.Linda worked hard to make the deal happen. In addition to a great bike we made new friends. My family and i were treated great!! Thanks to all of you."
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| By: LARRY CHARLOTTE,NC |
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"Just purchased an 08 FXDL. On my initial store visit, Trace helped me to pinpoint the specific model I wanted. After mulling over the initial quote and a little "horse trading" over the phone, a deal was agreed upon. It took me a little time to get a day off to come up and pick up the bike but all went well today. Jamie handled the wrap up today since Trace was off and was very thorough in getting everything squared away. Shawn, Melissa and Laura helped to get some accessories I had requested and they were installed before pickup. And Melissa wrapped it all up nicely. All in all this was a great experience and I definately feel part of the Harley family. Thanks much to all at Cox's H-D. Semper Fi, Jim"
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| By: Jium Hartsville,SC |
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"We just purchased a new Dyna! We love the bike and loved the customer service we received. Trace and Jamie are wonderful! I'm so happy that we went to Cox. It was a totally different experience.
Thanks for the great service!
Adrian and Charlene Henson"
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| By: William Rock Hill,SC |
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"I went to just look around and had bike trouble in parking lot (thank god it was there)it got to be after closing time and I went to the service area and they took the bike back and fixed it for me.(till after 7pm)I will never forget what they did for me and I will use them for all my service needs. "
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| By: steve tega cay,SC |
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"Your sales staff (Linda) was great, very helpful, very smooth transaction. Your finance department was very helpful and professional. You gave me a fair price for my trade and a good deal on the new bike. As for the bike, I cant beleive I finally have a Heritage, my dream bike. Thanks for putting in the extra effort to get my deal done."
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| By: Doug Fort Mill,SC |
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"I just wanted to say thanks to the entire Service Department and especially Melissa at the service desk and Bruce the shop foreman. Bruce rebuilt the engine top and bottom on my 1997 Heritage. He took it completely apart and put it all back together and was very helpful recommending some high performance parts also. Bike runs great and has no oil leaks at all. I recommend Cox's Service Department to every Harley owner I know. Even the ones that live in Gastonia and Charlotte. From Amy in the Parts Department to Bruce in the Service Department, they all make you feel like one of the family. Thanks again and keep up the great work. I will be back.
Paul"
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| By: Paul Rock Hill,SC |
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"I purchased a used 2006 Heritage Softail, I was happy with the price & treated great. Also bought accessories & clothes. My experiences with the staff & service, I was very satified & look forward to doing more business & relaying my experiences with my friends."
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| By: David Clover,SC |
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"I want to thank again Coxs in Rock Hill for all they did for my Harley. Jodi and her staff have customer care at the highest level. They worked with me to get the look for my Fatboy I was looking for and went out of their way to make it the way I wanted. Their staff in Motorclothes and Parts and Service are at the highest level that I have ever seen. I travel around the country and visit Harley dealers about ever week and have yet to see a dealership that goes the extra mile to make all happy. You are the greatest.
Thanks
Ronnie Russell"
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| By: Ronnie Harrisburg,NC |
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"I JUST WANT TO THANK JAMIE AND TRACE FOR NOT MAKING ME FEEL PRESSURED AND TO TAKE THE TIME TO TELL ME WHAT OPTIONS I HAD, IT WAS GREAT TO FIND A DEALERSHIP, THAT THOUGHT ABOUT THE CUSTOMER !! I COMMEND YOU GUYS FOR THAT I HAD WENT TO SEVERAL OTHER DEALERSHIPS AND WAS TREATED LIKE I DIDN'T MATTER BECAUSE I AM A WOMAN!! OR LIKE THEY DIDN'T NEED TO MAKE A SALE, IT WAS A REAL PLEASURE TO WALK IN GET A GREAT SALESMEN, THEN ONTO JAMIE IN THE FINANCE DEPT , I CANT THANK YOU ENOUGH, LOVE MY ULTRA CLASSIC !!EVEN THOUGH I AM A WOMAN I HAVE BEEN RIDING FOR 20 YEARS AND I LIKE THAT THEY TREATED ME AS SUCH, AND NOT TO SAY YOU NEED A SMALLER BIKE OR LET ME SHOW YOU SOMETHING ELSE " I KNEW WHAT I WANTED AND I GOT IT AT COX'S "
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| By: DEBBIE MT HOLLY ,NC |
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"I am a proud owner of a 2008 CVO springer softail I purchased last September from Cox. The HD motor company during the manufacture of my bike made a fabrication error which required the replacement of my frame and various sheet metal parts. I am pleased that the staff at Cox have went to all measures in ensuring that my concerns have been met and all my expectations fullfilled. The service department receives my highest recommendation. Sales I extend kudos for my experience last summer in the purchase and to the parts department for tending to my chrome and accessories needs, my sincerest thanks. I want to extend my personal appreciation to Rick, Jodi and the technican for a job well done. I have and will continue to recommend to all my friends that if you have any riding needs, whether a purchase of a bike, parts, service or just a T shirt, Cox Harley Davidson of Rock Hill is the ONLY place to go.....Robbie Cox should be proud of his complete staff in Rock Hill. I am! "
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| By: Eric Kent Chester,SC |
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"I want to thanks Cox's H D for all they have done to make me feel at home at your dealership. Each of your employees are the greatest. I had my FatBoy worked on with new wheels and tires and a lot of chrome and they were prompt and did a fantanstic job. When you walk into the dealership you know that you made the correct choice by stopping by. This dealership knows how to handle their customers and to me that is most important since whether you buy a lot or just passing through you feel you are special and that is what all of us want to experence."
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| By: Ronnie mooresville,NC |
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"Just wanted to say thanks for the great time I had last Fri. night, 2/29/08. All of your staff did a great job, as usual, in making it a fun event. Thanks again, I have gotten to know almost everyone @ Cox's and it was like hanging out with family and good friends. You need to do this more often. Tell everyone they deserve a salute for a job well done."
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| By: hazel Ft. Mill,SC |
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"the best & will listen to what you want and not what they want to sell you. "
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| By: thomas fort mill,SC |
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"everyone should know this is a great place. everyone is friendly and willing to help you. Buying my new bike was great they helped me with all the accesssories i wanted and my street glide looks super and also runs amazing, thanks.
The sales staff, the service dept, the technicians, the parts personel and the clothing personel are all super thanks for making my bike awesome. i love my bike thanks. schaan"
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| By: schaan huntersville,NC |
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"i was very pleased with the service i recieved from yall....they even took the time time to wrape up a shot glass i purchased ....very friendly people with great service.....i will shop here again "
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| By: dale heath springs ,SC |
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"Sales people were very knowledgeable and courteous,not pushy at all!Service dept. top notch also.Will buy from them again!!!!"
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| By: steven Chester,SC |
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"My girlfriend and I have just bought our first Harley Davidson motorcycles. I have to say that we had a wonderful experience in Rock Hill. From the sales to finance, and to parts and assessories, we could not have been treated any better. Thanks to Doc, Tim, Kenny, and Jamie for everything!!!"
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| By: Laurie Fort Mill,SC |
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"I recently purchased an 07 Fatboy from your dealership. From the Salesman to the Service Dept. the experience was exceptional. A few days ago, the ECM on my bike failed and your Service Dept traveled 60 miles to my residence in Cowpens, SC to pick up the bike effecting repairs and delivering back to my home the following day. I have purchased several motorcycles and this is my third Harley-Davidson and I have never received this kind of service from any dealer or an after service shop. Your Staff should be commended as an example in Customer Service. Even though I am 60 miles away Cox's Harley Davidson in Rock Hill, SC will always be my dealer of choice. I would like to especially commend Bruce Chandler for his "Can-Do" attitude and recommend him to anyone who requires service on their Harley Davidson. Thanks Cox Harley Davidson of Rock Hill for OUTSTANDING Customer Service.
Regards
David and Kathy Luttrell
140 Cherokee Spur
Cowpens, SC 29330
(864) 488-0805"
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| By: DAVID COWPENS,SC |
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"I purchased my 2007 Sportster 883 last week from Cox's. This is my first Harley and I love it! Everyone congratulated my on buying my first Harley! I would recommend Cox to anyone who wants a Harley! Thanks "
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| By: Joseph Lancaster,SC |
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"I traded a 2005 super-glide,got a great deal,drove up from Cola,SC. Got a 2007 FLHTC ELECTRA Glide Classic,love the bike. The buying experience was great and very professional."
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| By: Steven West Columbia,SC |
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"My son and I just purchased two new motorcycles from you,
they are both in my son's name, Daniel Brian Carter.
We have returned and purchased accesories (don't we all) from your parts and service. From the minute we first came in to your store the whole exsperince has been great, from your sales staff, the finance, to the parts and service I have been more than pleased. This is my son's first Harley and your staff made it very comfortable for him and I want to say a big THANKS to everyone at Cox's for a job well done.
I will reccomend your dealership to everyone. Thanks again,
Hazel Carter"
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| By: Hazel Ft. Mill,SC |
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"your place is awesome every time I go y'all have excellent service."
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| By: brett lancaster,SC |
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"I bought my 2006 Heritage Softail Classic on Dec. 5, 2005 and it took a certain amount of tire kicking and learning about Harleys. I was treated with patience and courtesy by Josh Hollandsworth and every question I asked was answered for me. The staff's enthusiasm for riding and Harley Davidson's made me feel welcome to joining in the fun.
The whole process was awesome and I was treated, then and now, most excellently. If I called with a question after my purchase, the question was answered. When I need service or parts the staff know how to get it done for me.
These people have become friends: Scott, Kenny, Josh and Sharon. I am glad to see them each time I go to Cox's and
they know my bike as well (or better) than they know me!!
I always recommend Cox's to anyone I hear talking about getting a bike. Even guys I know that want a road bike, I tell them that they need a Harley and they will be treated really well before, during and after buying a Harley there!"
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| By: Bob York,SC |
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"I got a great deal on my RKC, however I waited to long to recieve my bike. I have been shopping for a motorcycle (RKC) for over an year and in that year, the sales department has improved a 100%. I do wish that bike accessories would be discounted for at least a year for new owners, speaking for myself, I am just now deciding what I would like to add to my bike. "
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| By: Johnnie Fort Mill,SC |
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"best buying experience i have ever had!!!!!!!!!!!!!!!!!!!"
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| By: gary blacksburg,SC |
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"I recently took delivery on a 2006 Road King and couldn't be happier. The new dealership looks great and the entire staff is unbeatable. Thanks Jodi, Kenny, Olivia, Charlie, Sharon and Josh. You guy's rock! Your experience and input helped the whole process. I will definitely recommend Cox Harley Davidson of Rock Hill to anyone interested in purchasing a Harley. "
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| By: Eric Rock Hill,SC |
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"beautiful showroom, beautiful service dept, lots of inventory. "
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| By: mike rock hill,SC |
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"Compared to all the other dealers I have visited Cox H-D has the best service in sales staff anywhere. I will recommend Cox to anyone wanting to buy a Harley, and I will be back for my next purchase. Thanks to Josh, Olivia, and Scott!!! "
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| By: Wayne Taylors,SC |
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